Joel on Software

Sins of Commissions

“A couple of years ago, I went into a big-box shoe store and bought a pair of sneakers. At the checkout counter, the cashier grabbed a can of that bogus silicone spray stores always try to up-sell you. It's supposed to make sneakers shiny and waterproof, but it doesn't seem to do anything.”

From my latest Inc. column: Sins of Commissions

My dad emailed to add:

The same problem arises when you set measurable incentives (money for better test results) in educational policies like No Child Left Behind.

Have you been wondering about Distributed Version Control? It has been a huge productivity boon for us, so I wrote Hg Init, a Mercurial tutorial—check it out!

Want to know more?

You’re reading Joel on Software, stuffed with years and years of completely raving mad articles about software development, managing software teams, designing user interfaces, running successful software companies, and rubber duckies.

About the author.

I’m Joel Spolsky, co-founder of Fog Creek Software, a New York company that proves that you can treat programmers well and still be highly profitable. Programmers get private offices, free lunch, and work 40 hours a week. Customers only pay for software if they’re delighted. We make FogBugz, enlightened project management software for bug tracking, Kiln, which provides distributed version control and code reviews, and Fog Creek Copilot, which makes remote desktop support easy. I’m also the co-founder of Stack Overflow.