2000/03/19

I want to tell you two stories from my career which I think are classic illustrations of the difference between tech companies that are well-managed and tech companies that are disasters. It comes down to the difference between trusting employees and letting them get things done, versus treating them like burger flippers that need to be monitored and controlled every minute, lest they wander off and sabotage everything. (My second feature article).

Don’t even get me started about what a bad brokerage PaineWebber is. They actually sent me a check (to close the account) for $7 which bounced! They had put a stop payment on it! This is the kind of service you get for paying $1000 commissions.

About the author.

I'm Joel Spolsky, co-founder of Trello and Fog Creek Software, and CEO of Stack Overflow. More about me.