Normally I love Jakob Nielsen and can’t wait to hear from him.

This week Jakob Nielsen posted an article that’s supposed to tell you how to retain key staff. Now, I read the article again and again and it just doesn’t say anything.  All it does is list a bunch of things and then asserts that they don’t work.

For those of you who are feeling a bit empty after that, may I point you to:

About the author.

I'm Joel Spolsky, co-founder of Trello and Fog Creek Software, and CEO of Stack Overflow. More about me.