I was interviewed by WebWord.com: “If your software is going to be popular, you are going to have to deal with a million other things: writing manuals, creating good looking icons if you have a GUI, testing, recruiting good programmers, making a product that people want, usability testing, dealing with Norman the Cranky Tester, and about 100 other things that take up most of your time”

About the author.

I'm Joel Spolsky, co-founder of Trello and Fog Creek Software, and CEO of Stack Overflow. More about me.