Kiere: “After using my new help desk system for about 100 tickets and 45 knowledge base articles, I can honestly say this has been my favorite tool yet. It is fast, productive and simple.”
About the author.
In 2000 I co-founded Fog Creek Software, where we created lots of cool things like the FogBugz bug tracker, Trello, and Glitch. I also worked with Jeff Atwood to create Stack Overflow and served as CEO of Stack Overflow from 2010-2019.
Today I serve as the chairman of the board for Stack Overflow, Glitch, and HASH.